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HOSPITAL MANAGEMENT TRAINING PROGRAM 

Prof. Dr. Lecturer Gülhan Kalmuk 

Istinye University Health Management Department Head 

Gülhan Kalmuk completed her undergraduate education at Hacettepe University School of Nursing in 1987 and her master’s degree at Başkent University Health Institutions Management Program in 1998. She completed her PhD at Okan University, Institute of Social Sciences, Department of Business Administration in 2016. She worked as Responsible Nurse and Head Nurse at Başkent University Ankara Hospital between 1987-1998, and as Inventory and Material Management Unit Supervisor, Total Quality Management Health Unit Deputy Coordinator and Assistant Hospital Manager between 1998-2006. Between 2006-2009, she worked as the Hospital Manager for the establishment and management of Başkent University Istanbul Hospital. Between 2009-2010, he worked as a part-time lecturer at Okan University Vocational High School, and between 2010-2016, he worked as a lecturer, various administrative duties and Program Head at Yeni Yüzyıl University Vocational High School of Health Services. Prof. Dr. Lecturer. Prof. Dr. Gülhan Kalmuk joined the academic staff as an Assistant Professor at Istinye University Faculty of Health Sciences as of October 2016. As of the 2017 academic year, she continues to work as a faculty member at Istinye University Faculty of Economics and Administrative Sciences, Department of Health Management. Since 2017, he continues to provide training to many hospital managers in Turkey and abroad as a program manager in many areas related to hospital management such as Hospital Management Certificate Program. 

Research Areas 

  • Health Management 
  • Strategic Management 
  • Organizational Behavior 
  • Research Methods in Social Sciences 

Main Areas 

  • Management and Strategy 
  • Health Institutions Management 

 

 

HOSPITAL MANAGEMENT TRAINING PROGRAM 

PURPOSE OF THE TRAINING 

The need for experienced, educated and professional managers in the health sector, which is rapidly developing and growing in the world, is increasing day by day. The most important feature of the health sector is change, and those who will be the first to respond to and support the positive transformation in the sector are managers who think strategically.  

Our certificate program aims to develop strategic management skills for managers and people who aim to become managers in the health sector, which is one of the important areas where major investments are made. 

TRAINING DURATION: 45 hours / Each training duration 3 Hours 

TYPE OF EDUCATION: Face-to-Face/Online 

Content of Training 

  • Health Services Management 
  • Health Law 
  • Information Systems in Hospitals 
  • Decision Support Systems 
  • Healthcare Communication, Marketing and Ethics 
  • Human Resources Management in Hospitals 
  • Health Tourism Concept and Trends in the World 
  • Social Security and Billing Processes 
  • Supply Chain Management 
  • Operation in Hospitals 
  • Finance and Cost Management in Hospitals 
  • Data, Big Data and Artificial Intelligence in Healthcare 
  • Digital Transformation Process Management 
  • Quality, Accreditation and Efficiency Management in Hospitals, Patient and Employee Safety in Hospitals 
  • Strategic Management in Hospitals 

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